JK Harris and Company, Creating Lifetime Clients

Gina Anton, Director of Corporate Communications

When our clients come to us they are stressed out and feel burdened by any number of back tax issues. Often times they are looking for short-term answers or quick solutions to a problem that did not develop overnight. This is one of the hardest notions to get across to our clients – the road to tax resolution is typically not a short or easy one, but with time and patience, the results are worth the wait.

One of the other things our clients often do not understand is the IRS’ unrelenting need for paperwork – and lots of it. Many clients complain online about the reams of paperwork they send to us and often accuse JK Harris of losing these documents. The truth is, the IRS is not going to easily roll over and negotiate an IRS debt. They want solid, hard facts that the taxpayer is financially strapped and unable to pay the tax debt they owe. This is why JK Harris has to continually demand paperwork from our clients. We simply must have it to effectively advocate on behalf of our clients.

I could not say it any better than client, Ms. C. Vagelatos. She realized it took time, lots of patience and “hundreds” of documents to work on her case. The IRS wanted her to make enormous payments on her Installment Agreement – payments that were larger than she could comfortably afford. Ms. Vagelatos tried to negotiate her payment amount on her own, but the IRS would not work with her. That is when she turned to JK Harris.

“It was a long, hard trip – almost two years to resolve my difficult tax problem with the IRS. I am so deeply grateful to my Case Specialist for working with me and the IRS to come to an installment agreement that I could afford to pay back. The IRS was asking for a huge monthly payment I could not afford. My case specialist fought for me, hard – as I gave them all the money I had and waited for an answer. The IRS would not give in and my Case Specialist continued to plead my case.

“Hundreds of documents were asked of me and I know endless hours were spent by my Case Specialist to work on my behalf. I cannot express how relieved I was when she called to advise me that they, the IRS came to a comfortable agreement for me.

“My deep appreciation and thanks goes to my Case Specialist. The final end to my tax problem was also due to my LTR (Licensed Taxpayer Representative), who did an outstanding job with the Tax Advocate department at the IRS.

“My trust was placed with your company completely and all I had was many prayers and (time spent) waiting.

“Again, thank you for helping me through such a bad time in my life. Now my life is easier to cope with. Happy New Year to all of you at JK Harris.”

We are all glad you were able to reach a payment agreement you could afford.